Privacy Policy for Future Focused Therapies

Introduction

At Future Focused Therapies, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, whether through our website, in-person sessions, or other forms of communication.

Information We Collect

We may collect various types of information to provide you with the best possible care and to improve our services:

  • Personal Information: Includes your name, contact details (phone number, email address, and home address), date of birth, and other identifying information.
  • Health Information: Relevant medical history, diagnoses, treatment plans, and other health-related data necessary for providing effective therapy.
  • Payment Information: Details related to billing, insurance, and payment methods.
  • Website Usage Data: Information about how you use our website, including IP addresses, browser type, and pages visited. This helps us improve our online services.

How We Use Your Information

The information we collect is used for the following purposes:

  • Providing Services: To deliver personalized therapy services, including assessments, treatment planning, and ongoing care.
  • Communication: To contact you regarding appointments, follow-ups, and any changes to our services.
  • Billing and Payments: To process payments and manage insurance claims.
  • Improving Services: To enhance the quality of our services and user experience on our website.
  • Legal Compliance: To comply with legal obligations, such as record-keeping and reporting requirements.

How We Protect Your Information

We take the security of your personal information seriously and implement various measures to safeguard your data:

  • Data Encryption: Sensitive information, such as health records and payment details, is encrypted both in transit and at rest.
  • Access Controls: Only authorized personnel have access to your personal information, and they are trained in maintaining confidentiality.
  • Regular Audits: We regularly review our security practices to ensure your information is protected against unauthorized access, loss, or misuse.

Sharing Your Information

We do not share your personal information with third parties, except in the following situations:

  • With Your Consent: We will share your information with other healthcare providers or professionals involved in your care, but only with your explicit consent.
  • Legal Requirements: We may disclose your information if required by law or in response to a court order or other legal process.
  • Service Providers: We may share information with third-party service providers who assist us in delivering our services, such as billing or IT support, under strict confidentiality agreements.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information that we hold.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations we must comply with.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used format.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Your privacy is important to us, and we are committed to protecting your personal information while providing you with the best possible care.